Terms of service
### Terms of Service
Thank you for choosing WorvixGlobal! Please read the following Terms of Service carefully when you visit and use our official website for shopping. Our Terms of Service clearly define the content and scope of the services we provide to you, as well as your rights and obligations.
**1. Scope of Service**
WorvixGlobal focuses on providing a variety of high-quality luggage products, including suitcases, backpacks, handbags, business briefcases, etc., to meet the travel needs of individual and corporate users in different scenarios. We provide you with the following services through our official website https://www.worvixglobal.com:
- **Online Shopping**: Customers can browse and purchase various luggage products through our official website. Our products cover a variety of styles and functions to meet the needs of different customers.
- **Order Processing and Shipping**: After the customer places an order, we will process the order as soon as possible and deliver the goods to the designated address by sea or land transportation.
- **Customer Support**: We provide customers with professional pre-sales and after-sales support. Whether you have any questions about products, orders or transportation, you can contact us through our customer service email
**2. Order Processing and Shipping**
- **Order Confirmation and Shipping**: Once you complete your order, we will process and arrange shipping as soon as possible. You will receive a confirmation email to inform you that your order has been successfully processed and provide tracking information.
- **Shipping Method**: We provide two main shipping methods: sea shipping and land shipping. The specific choice depends on your delivery address and order details.
- **Shipping Time and Cost**: The shipping time is usually about 30 days, and the specific time may vary depending on factors such as region and weather. The postage will be displayed on the checkout page and will vary depending on the region you choose.
**3. Return and Exchange Service**
WorvixGlobal provides you with a 14-day unconditional return and exchange service. The specific return and exchange policy is as follows:
- The returned goods must be in new, unused condition, with intact labels and packaging.
- If there is a quality problem with the product or the delivery is wrong, we will bear the return shipping fee.
- When returning or exchanging goods, the customer is responsible for the return shipping fee unless there is a quality problem with the product.
**4. User Responsibilities and Obligations**
- **Accurate Information**: During the ordering process, customers should ensure that the personal information provided (such as address, contact information, etc.) is accurate. We will not be responsible for any delay or failure to deliver due to incorrect information.
- **Legal Use of Services**: Customers should comply with all applicable laws and regulations and shall not use this website for any illegal or improper purposes.
**5. Intellectual Property**
All content on the WorvixGlobal website (including but not limited to text, images, trademarks, logos, designs, etc.) is our property and protected by intellectual property rights. No one may copy, use or disseminate the content of our website without authorization.
**6. Modification and Update**
We have the right to modify and update these Terms of Service at any time as needed. The modified terms will be posted on the website and will take effect immediately. You should check regularly to understand the latest terms.
**7. Applicable Law and Dispute Resolution**
These Terms of Service are governed by applicable laws and shall be interpreted in accordance with relevant laws and regulations. In the event of any dispute, the parties shall resolve it through friendly negotiation.
**8. Contact Us**
If you have any questions about our Terms of Service or any related matters, please contact us through the following methods:
Email: [[email protected]]
Official Website: [www.worvixglobal.com]
Thank you for choosing WorvixGlobal! We are committed to providing you with quality products and services, and hope that your shopping experience will be pleasant and smooth.